Guide
SmithShop Help Center
SmithShop Help Center: Searchable official SmithShop setup, ecommerce, admin menu, update, restore, and add-on documentation.
Open guideSmithShop documentation
SmithShop Help Center
Search setup guides for installation, admin menus, ecommerce configuration, updates, restore tools, and add-ons.
Guide
Installing SmithShop
Installing SmithShop: First install, update packages, shared hosting, VPS setup, permissions, database setup, and common install fixes.
Open guideGuide
Automated VPS installer
Automated VPS installer: Install SmithShop automatically after the store owner purchases a blank VPS or cloud server from the provider they choose.
Open guideGuide
Getting started
Getting started: Install, first settings, sample products, launch order, and update basics Find practical SmithShop setup guidance, testing steps, and launch.
Open guideGuide
Products, variants, and options
Products, variants, and options: Create physical products, digital downloads, variants, selectable options, image uploads, and product SEO.
Open guideGuide
Payment gateways
Payment gateways: Manual payments, Stripe, PayPal, Square, sandbox testing, webhooks, and failure reasons Find practical SmithShop setup guidance, testing.
Open guideGuide
Cart and checkout flow
Cart and checkout flow: How products move from cart to checkout, including options, coupons, taxes, shipping, payment, and order creation.
Open guideGuide
Shipping and carrier services
Shipping and carrier services: Flat shipping, free shipping threshold, live or estimated rates, UPS, USPS, FedEx, expanded services, and freight add-on.
Open guideGuide
Taxes and selling regions
Taxes and selling regions: Country availability, country-level tax fallbacks, state rules, and checkout tax behavior for SmithShop merchants who need clear.
Open guideGuide
Content, policies, design, and branding
Content, policies, design, and branding: Logo, theme presets, custom colors, Markdown editor, home text, footer, policies, and site notice.
Open guideGuide
Orders, customers, and downloads
Orders, customers, and downloads: Order statuses, payment status, tracking, refunds, restock, customer accounts, and digital file delivery.
Open guideGuide
Production readiness
Production readiness: HTTPS, admin path, installer cleanup, writable folders, backups, SMTP, payment testing, and final launch checks.
Open guideGuide
Dashboard Guide
Dashboard Guide: Use the admin dashboard to see store health, recent activity, launch reminders, and shortcuts into common setup tasks Use this SmithShop admin.
Open guideGuide
Categories Guide
Categories Guide: Use categories to organize products for browsing, SEO, and customer navigation Use this SmithShop admin guide to configure, test, and launch.
Open guideGuide
Coupons Guide
Coupons Guide: Create coupons for percent discounts, fixed discounts, active dates, and promotional campaigns Use this SmithShop admin guide to configure, test.
Open guideGuide
Reviews Guide
Reviews Guide: Moderate product reviews, approve customer feedback, and remove spam or unsuitable review content Use this SmithShop admin guide to configure.
Open guideGuide
Comments Guide
Comments Guide: Moderate public comments and customer discussion areas when comments are enabled Use this SmithShop admin guide to configure, test, and launch.
Open guideGuide
Content editor Guide
Content editor Guide: Edit homepage text, promo panels, footer text, policy content, and the public site notice Use this SmithShop admin guide to configure.
Open guideGuide
CMS pages Guide
CMS pages Guide: Create public pages with body content, SEO title, meta description, meta keywords, sort order, and active status Use this SmithShop admin guid.
Open guideGuide
Design Guide
Design Guide: Choose storefront design presets, custom colors, layout controls, product page layout, and branding presentation Use this SmithShop admin guide t.
Open guideGuide
Email templates Guide
Email templates Guide: Edit transactional emails for orders, downloads, contact replies, password resets, and update restore notifications Use this SmithShop.
Open guideGuide
Payment events Guide
Payment events Guide: Review payment gateway event logs, webhook results, payment failures, and cleanup old event records Use this SmithShop admin guide to.
Open guideGuide
ShipStation Guide
ShipStation Guide: Connect ShipStation, prepare order export settings, and plan shipping label workflows Use this SmithShop admin guide to configure, test, and.
Open guideGuide
Visitor insights Guide
Visitor insights Guide: Review first-party visitor analytics, bot-filtered traffic, page activity, and retention settings Use this SmithShop admin guide to.
Open guideGuide
Google Tools Guide
Google Tools Guide: Configure Google Analytics, Tag Manager, Search Console, Merchant Center, product feeds, and Ads setup fields Use this SmithShop admin guid.
Open guideGuide
Add-ons Guide
Add-ons Guide: Review included, paid, and planned SmithShop add-ons; install purchased modules and open their configuration pages Use this SmithShop admin guid.
Open guideGuide
Settings Guide
Settings Guide: Set store name, site URL, support email, license, checkout behavior, branding, SEO defaults, SMTP, analytics, and security options Use this.
Open guideGuide
Admin users Guide
Admin users Guide: Create and manage backend admin accounts, email addresses, roles, and access for trusted store staff Use this SmithShop admin guide to.
Open guideGuide
Logs Guide
Logs Guide: Review production logs, update logs, mail logs, and operational notes when troubleshooting Use this SmithShop admin guide to configure, test, and.
Open guideGuide
UPS Freight Add-on Guide
UPS Freight Add-on Guide: UPS Freight OAuth checks and LTL freight controls for heavy or oversized shipments. Find practical setup guidance, testing steps, and.
Open guideGuide
Freightview LTL Add-on Guide
Freightview LTL Add-on Guide: Freightview LTL quote integration for stores that ship pallets, heavy freight, or oversized products Review setup steps, required.
Open guideGuide
WARP Freight Add-on Guide
WARP Freight Add-on Guide: WARP LTL freight quote integration for freight-heavy stores Review setup steps, required credentials, configuration paths, and live.
Open guideGuide
ShipStation Add-on Guide
ShipStation Add-on Guide: Order export, label workflow, tracking import, and shipment email support Review setup steps, required credentials, configuration.
Open guideGuide
Google Tools Suite Add-on Guide
Google Tools Suite Add-on Guide: Google Merchant Center feed, Google Ads, GA4 Analytics, Tag Manager, and Search Console setup Review setup steps, required.
Open guideGuide
Accounting Reports Add-on Guide
Accounting Reports Add-on Guide: Monthly and yearly order totals for taxable sales, non-taxable sales, tax, shipping, refunds, and net totals Review setup.
Open guideGuide
Accounting Export Add-on Guide
Accounting Export Add-on Guide: Sales, tax, refund, fee, and order export tools for accounting workflows Review setup steps, required credentials, configuratio.
Open guideGuide
Advanced Importer Add-on Guide
Advanced Importer Add-on Guide: Advanced migration importer for products, images, variants, options, customer accounts, and order history Review setup steps.
Open guideGuide
Social Product Feeds Add-on Guide
Social Product Feeds Add-on Guide: Catalog feeds for Facebook, Instagram, TikTok, and other social sales channels Review setup steps, required credentials.
Open guideGuide
Wholesale Pricing Add-on Guide
Wholesale Pricing Add-on Guide: Customer groups, hidden pricing, and bulk/wholesale discounts Review setup steps, required credentials, configuration paths, an.
Open guideGuide
Subscriptions & Recurring Billing Add-on Guide
Subscriptions & Recurring Billing Add-on Guide: Subscription defaults, recurring billing setup, renewal notices, and cancellation controls Review setup steps.
Open guideGuide
Mailchimp Email Marketing Add-on Guide
Mailchimp Email Marketing Add-on Guide: Mailchimp audience connection, checkout opt-in controls, tags, and merge-field defaults Review setup steps, required.
Open guideGuide
SmithShop AI Assistant Add-on Guide
SmithShop AI Assistant Add-on Guide: BYO-key assistant for review-ready product copy, CMS drafts, SEO fields, setup guidance, and customer product questions.
Open guide